Consultant, FIND/SVP Inc., New York,
(August 2000 - December 2003)
Using one of the most comprehensive business libraries in the United States,
I consult with clients from multiple industries regarding their knowledge needs
in the areas of technology and telecommunications. Usable information is presented
to clients on a daily basis.
University Librarian, Faculty of Letters and Human Sciences
University Sidi Mohammed Ben Abdellah, Fes, Morocco
(Peace Corps Volunteer) (June 1997 -July 2000)
Primary Work: Serving as a University Librarian as part of the Peace
Corps' Information Resource Management (IRM) project I was responsible for all
aspects of library service, including cataloging, stack maintenance, reference
assistance and networking. As well, in my day to day work, I furthered the goals
of the IRM project, which is focused on sharing information management techniques
with our Moroccan counterparts.
- Provided both formal and informal training for library staff in library
procedures, cataloging, technology transfer, and management over a three year
period as a University librarian.
- Conducted ongoing computer literacy and Internet training over a three year
period, for a range of skill levels, beginner to advanced, in multiple languages.
(English, Moroccan Arabic and French.)
- Completed database of University Library English language materials, and
provided students and professors of English Department with first complete
printed catalog, including subject headings.
- Assisted in installation and configuration of University LAN.
Secondary Work: Assisting other library, information, and documentation
centers around Morocco, including the American
Language Center, the Peace Corps Library, UNESCO documentation center, and
the Ministry of Forestry Research Library. Also:
- Participated in Pre-Service Training Program in 1998 and 1999 as the IRM
coordinator. In this position I designed and implemented a summer-long training
module for new Peace Corps IRM Volunteers. This training included introducing
the new Volunteers to all aspects of librarianship and information management
in Morocco. As well, I assisted in many of the other day to day aspects of
- Set up, maintained, and trained supervisors for the American Language Center
(ALC) Computer Lab, Fes.
- Trained the staff of the ALC Library on information center procedures, including
cataloging and automation.
- Founded a University English Club, in collaboration with a Professor of
the English Department, to provide extracurricular activities for students.
Information Broker, Information
Resource Services, Inc., Austin TX
(March 1996 - May 1997)
- Served as Professional Librarian in client companies' libraries / information
- Located and procured documents and monographs in all branches of the University
of Texas at Austin General Libraries.
- Processed items using spreadsheet software and prepared items for delivery.
- Delivered information materials to clients around the Austin, TX area.
Circulation Librarian, Fine Arts
Library, University of Texas, Austin TX
(August 1995 -March 1996)
- Assisted patrons in the use of the library's automated circulation system.
- Served at Branch Reserve Desk and forwarded or responded to telephone queries.
- Responded to users' needs concerning specific library resources ? photocopiers,
printers, and audio/visual items.
- Responsible for stack maintenance, closing procedures, and other assigned
Interlibrary Loan Officer, Burke
Library, Hamilton College, Clinton NY
(August 1992 - April 1994)
- Collected library materials for shipment to other libraries and academic
institutions participating In national and regional resource sharingnetworks.
- Received loaned materials, recorded transactions, and forwarded items to
- Performed searches using the Online Computer Library Center (OCLC) and FirstSearch,
and document exchange using the Aerial Document Exchange System.
Circulation Assistant, Burke Library, Hamilton College, Clinton NY
(August 1990 - August 1992)
- Circulated materials at Front Desk using a terminal connected to a Local
- Involved with college initiative to make library catalog available online
by bar?coding items, and cataloging incoming serials.
- Performed daily clerical tasks including stack and office machine maintenance,
distribution of mail and acquisitions, and client assistance.
Internet Trainer, Adult
Learning Center - Queens Public Library, Astoria, NY
(March 2001 - Present)
- I am currently conducting a biweekly Internet class for beginner ESL students.
Internet Trainer, Austin Free Net,
(April 1996 - May 1997)
- Assisted in design and implementation of city-wide volunteer recruitment
and training process.
- Conducted training classes for computer / internet beginners.
- Answered all general queries made to the Free Net via email.
- Co-developed a trainees handbook and volunteer organization structure.
- Coordinated with Austin Public Library staff, Free Net volunteers, and other
site location staff to ensure maximum operating potential.
- Represented the Free Net at special events and functions.
- Delivered a paper on "Using New Technologies in the Library" at
a University conference on "Using New Technologies in Literature and
Human Sciences", Spring 1998. University Sidi Mohammed Ben Abdellah,
- Participated in British Council Conference on Academic Networks in Britain
and Morocco, Winter 1999. School on Information Science, Rabat, Morocco.
- Published "On the Library Frontier", American Libraries, September
- Member of Special Library Association.
- Attended Public Library Association Conference, Portland, OR, April 1996.
- Participated in Reforma Conference, Austin TX, August 1996.
- Near fluency in Moroccan Arabic, a derivation of Standard Arabic. Working
knowledge of French and Standard Arabic.
Master's Degree In Library and Information Science (MLIS), December
University of Texas, Austin TX
- Coursework and research in Information Technologies and Systems, Reference
Services and Resources, Legal Informatics, Internet Information Management,
Administration, and Cataloging.
- Projects include Information Consulting, Strategic Planning and Budgeting,
and Building an Internet Information Service.
Bachelor of Arts Degree (BA) in Sociology, May 1994.
College, Clinton NY
- Coursework and research in Organizational Theory, Urban Sociology, Women's
Studies and Population Theory.